Welcome to The Fragrance Palace (https://thefragrancepalace.com). You agree to the following Terms & Conditions by accessing or purchasing from our website. Please read them carefully.
1. Products
We specialize in perfumes, attars, oudh, bakhoor, sandal fragrances, gulab jal, dhoop cones, celebrity signature perfumes, body washes, soaps, and pocket perfumes.
All products are for personal use only and not for resale without written consent.
Fragrance intensity and longevity may vary based on personal skin type, weather, and storage conditions.
2. Orders & Pricing
Prices are displayed in INR and may change without prior notice.
Orders are confirmed only after successful payment.
If a product becomes unavailable after you place an order, we reserve the right to cancel it and issue a full refund.
3. Shipping & Delivery
Free shipping is available on all orders above ₹[amount as per your policy].
Delivery times may vary based on your location, product availability, and courier delays.
Risk of loss transfers to you once the product is shipped.
4. Returns & Refunds
Due to the nature of fragrances and personal care products, items once opened or used cannot be returned.
Returns are accepted only for defective, damaged, or wrong items delivered.
Requests must be made within 7 days of delivery with proof (photo/video).
Refunds (if approved) are processed to the original payment method.
5. Usage & Safety
Our products are for external use only. Avoid contact with eyes.
Perform a patch test before applying attars, perfumes, or body products on skin.
Keep away from direct sunlight, flames, and children.
We are not liable for allergic reactions or misuse of products.
6. Intellectual Property
All product names, images, and content on this website are the property of The Fragrance Palace.
Reproduction, copying, or misuse of our branding or product names without consent is strictly prohibited.
7. Limitation of Liability
The Fragrance Palace is not responsible for indirect, incidental, or consequential damages arising from use of our products.
Maximum liability is limited to the amount paid for the specific product purchased.
8. Governing Law
These Terms are governed by the laws of India. Any disputes will fall under the exclusive jurisdiction of the courts of Delhi.
9. Contact Us
For any questions, complaints, or claims regarding these Terms or our products, contact us at:
The Fragrance Palace
📧 Email: fragrancepalaceknj9494@gmail.com
📞 Phone: +91 97949 41013